• Conducted user research including writing interview script, recruiting users, facilitating research and reporting results.

• Designed low fidelity and high wireframes for QPi's website using Sketch.

• Managed usability testing for the website's prototypes using InVision.

• Illustrated and iterated on QPi's logo. 

• Designed and built an automated template to organize large amounts of data set which can be used for future deals.

• Analyzed credit quality of collateral pools for unsecured asset backed securities (i.e. student loans, credit cards, personal loans).

• Drafted thorough yet concise press releases and presale reports. Collaborated with internal parties to manage the publication of ratings and reports to external audiences.

• Formalized the team’s pipeline including an interactive dashboard to maximize and prioritize workflow.

• Quantified maturity dates raw data into an accessible report to reduce ratings error.

• Orchestrated problem solving sessions with various departments to improve the ratings process.

• Trended and forecasted organizational non-billable hours and determined acceptable ranges for each category of time reporting.

• Analyzed manual test procedure execution times and determined statistical summary of the times for use in establishing work management expectations and practices.

• Established Employee Engagement Dashboards which extracted and quantified Key Performance Indicator data for the establishment of departmental business plans and goal determination.