Frank Francisco
DRIVE Activations Specialist
Summary

Ex-barman/amateur funny person with an expertise in turning nothing into something. I am exploring new opportunities in the SoCal locale to continue the growth of my career in tech.

#levelup ᕙ(益‶)ᕗ

Skills
Skills: Problem Solving, Cross Functionality, Tech Support, Data Analysis, Critical Thinking, Public Speaking, Communication, Relationship Building, Account Management, Web Design, Growth Mindset, Empathy, Patience, Positivity
Technologies: Google Sheets, Microsoft Word, EXCEL, Power Point, Google Sheets, JIRA, Salesforce, MODE, Slack, Adobe Photoshop, Figma, Affinity Designer, HTML5, CSS3, JS, SQL, GITHUB, WORDPRESS, Confluence
Employment
DoorDash
PHX/REMOTE
DRIVE Specialist
April 2019 to Current

Lead training sessions for new or perspective team members

Create and curate team training resources and process documentation

Troubleshoot daily requests from team stakeholders

Own cross functional projects from conception to completion

Implemented and lead team standup daily

Piloted the Weblinks Team

Presented Gemba Board for ENT Activations Team

Defined Weblinks processes to create more efficient workflows

Collaborated with Canadian/French speaking teams resulting in the launch of the first 700+ 7/11 CAN stores

Updated 1000+ restaurant websites per quarter, using HTML, CSS, JSON, and various website builders (e.g., Wordpress, Wix, GoDaddy)

Galvanize
NYC/PHX
Lead Event Coordinator
May 2016 to May 2019

Trusted with all A/V, IoT, and facilities issues

Evangelized the Galvanize culture and product thru elevator pitches and campus walk throughs

Yelp
PHX
Account Executive
January 2018 to July 2018

Owned 5000+ accounts and drove the full sales cycle from introductory calls to close, using the Kanban scheduling system

Worked independently to ultimately attain a team goal 

Recognized marketing weaknesses for clients to improve

Maximized ROI of advertising campaigns through analysis of performance, response-rates, and results

Awarded the Fighter of The Week trophy for daily high-volume output

Bar 1 Events
CHI
General Manager
September 2013 to February 2016

Managed a single unit of a multi-unit bar group, valued over $20 million

Headed daily operations for a team of 14 staff members

Utilized P&L reports to forecast future needs

Increased web presence by curating digital marketing efforts - used own media

Education
Galvanize
July 2018 to January 2019
Certificate of Completion Software Engineering Immersive 2019
Kean University
August 2008 to May 2012
B.A. Psychology 2012
Minor Concentration in Marketing
Awards
Merchant Services Rep on Fire Award
September 2019
Projects
DoorDash Digital Drive-Thru
September 2019 to September 2019

Entry for DD 15th annual hackathon

Volunteering
Boys And Girls Club of Laguna Beach Laguna Beach
Coach
October 2021 to Current