The team I worked on was tasked with enabling business units across the company by developing software solutions to streamline their processes. We were also responsible for cross-training and and providing development support for customer-billing teams throughout the company. As part of our corporate acquisition I developed custom data warehouse solutions to integrate HR and financial systems and migrated legacy applications to new deployment environments. I also worked with our finance department to develop an ETL solution for payroll data with a one-week turnaround that compiled end-of-year tax data for thousands of employees. As part of Sarbanes-Oxley compliance efforts I automated Active Directory and Exchange account management and integrated HR data throughout our applications.

I served as the sole IT staff member for a small company. I undertook a year-long plan to overhaul all user machines, network architecture, and policies/procedures in order to improve user experience and security posture in preparation for impending Department of Defense contractor regulations. I achieved 97% of the objectives set as part of this effort which included upgrading user machines with SSDs, implementing a better VPN, consolidating unmaintained file shares and Sharepoint environments, streamlining our backup strategy, and overhauling the corporate web site. I also reduced capital and operational expenditures year-over-year and consolidated our on-premise equipment by 40%. In my spare time I lent my effort to business development, HR policy revision and corporate re-branding.

I was part of a team that maintained legacy applications and developed new ones for teams across the company. I acted as primary developer on ASP.NET applications that automated mass e-mail deletion, resume parsing and processing, document search, and HR workflows. I also deployed and maintained static code analysis and CI/CD tools used by directly-billing teams elsewhere in the company.

I worked as a help desk technician responsible for all tiers of user support.  Our team was not only tasked with deploying and fixing end-user machines but also maintaining custom government-developed software, data recovery, and server administration. To enable asset delivery I created custom bootable environments for disk imaging, repair, decryption and data recovery which cut our delivery time roughly in half and saved data from dozens of user machines that was previously thought irretrievable.