| JPMorgan Chase & Co. |
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Application Support Engineer - Full-Time ·
Tampa, FL
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Sept. 2022 to Current,
Sept. 2022 to Current
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- Utilizing ITRA Geneos, Splunk, Dynatrace, and Grafana, while troubleshooting and Resolving Transaction Related Issues that impact End of Day Processing in real-time, minimizing operational downtime; Supporting Dev, UAT, and Production Environments, with Weekly On-Call Support.
- Improving Knowledge Base Documentation on integration issues and defects in the Current Application, while Tracking Persistent Issues in JIRA for inclusion into the next Sprint.
- Engaging with DevOps, Utilizing Kubernetes while Deploying New Microservice Releases Through Jenkins for CI/CD.
- Furthering Disaster Recovery Efforts with Scripting, Automation, and Documentation when collaborating on SR (Sustained Resiliency) Events.
- Assisting with Migration from Legacy System to Microservice-based Architecture on Kubernetes in AWS.
| Honeywell |
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Senior Production Plan Coordinator - Full-Time ·
Clearwater, FL
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Dec. 2021 to Current
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Migrated ASP.NET VB Web Service to C# .NET that generated excel reports that tracked manufacturing processes; such as product orders, progress and time to completion, and shipment date. Refactored Oracle 11g SQL Queries; Improved performance from one thousand Database reads to one Database read.
Used VMware to Install 11 RHEL 7 servers in Honeywell On Premise Internal Cloud. Monitored RHEL 7 nodes and collected data on server's RAM, CPU utilization, and Disk Space.
Installing IBASEt Solumina i070 MES software on RHEL 7. Installing Docker and Kubernetes and configuring nodes, configuring Microsoft SQL Server, MongoDB, Redis, Grafana, Elasticsearch, and Kong; Application Support.
Automating Database Reports with VB, Python, and Selenium; Chrome Browser Automation. (Replacing Retiring Internet Explorer Automation)
- Improving Factory Production Reports Productivity with Excel and SAP ERP VBA Macros. (Reduction of 2.5 Hours to 40 Minutes)
| Rapid Systems |
|
Help Desk Technician - Full-Time ·
Tampa, Florida
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Aug. 2020 to July 2021
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Assisting Network Engineers with updates and upgrades to Cisco Switches, Netonix Switches, Cambium and Ubiqitui 5GHz/6Hz Wireless Radios.
Maintenance, Administration, and Monitoring using Ubiquiti UNMS, Cambium CnMaestro, SolarWinds, and Servers-Alive.
Provisioning 2.4/5 GHz Routers, and 5/6 GHz Outdoor Wireless Radio SMs, PTPs.
Network Troubleshooting with Ping, Address Resolution Protocol (ARP), Traceroute; Creating IP Addresses for new ISP Customers.
Consumed SOAP 1.2 APIs using Python Request Library to generate automated reports in Microsoft word. Used Postman for Testing.
| University of South Florida Robot Perception and Action Lab |
|
Undergraduate Research Assistant - Part-Time ·
Tampa, Florida
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May 2018 to Aug. 2019
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- Developed a land-based autonomous mobile robot, for data collection and navigation.
- Performed data collection, with Robosense LIDAR, Intel Realsense cameras, Emlid Reach GPS.
- Ran Experiments on UP Board and Raspberry Pi.
- Programming data conversion in Python, from multiple sensors simultaneously to a scientific data storage format, HDF5.
Integrating collected data to train robot navigation models.
| Global Safety Management |
|
IT Support Person - Part-Time ·
Tampa, Florida
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Apr. 2017 to Aug. 2019
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Performed Computer configuration and maintenance; Administered Windows Server 2008, Azure, and SharePoint; Office Automation with Docker and Ansible (Chocolatey)
Developed Excel VBA macros for the Billing Sector
Collaborated with Agile Team on Daily Standups; Utilized JIRA with Jenkins and GitHub for Bug Tracking and Issue Management; Website QA Testing with Protractor for AngularJS (Typescript) (Selenium)
Installed and Administered Cisco Meraki VPN cloud-enabled Switch / Firewall in the office for remote users
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University of South Florida ·
Aug. 2019 to May 2020
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University of South Florida ·
Aug. 2016 to May 2019
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