Oversee and manage a team of Product Owners including product lifecycle from sourcing, testing, channel launch and management, and end user experience. Specializing in process creation and improvement, Amazon brand and listings management including Brand Registry and case management, interfacing with PR agency for brand/product awareness, and company best practices for customer support and product management.

Hybrid role comprised of providing personalized and highly technical support to customers and creating new products. Was a central Initiative Owner for Plugable Performance line launch, transition website from Wordpress to Shopify, owned the process for internal Scripts and Automation tools for our company, took the lead on Amazon seller escalation, and collaboration between Marketing and the Product Owner team.

Developer for mobile and merchant applications for Joe Mobile Ordering with Ionic and React Native. Repo and builder/maintainer for entire codebase and App Store/Google Play storefronts. Joe Mobile Ordering brings on-the-go ordering to specialty coffee shops and their consumers allowing an easy entrance to the mobile ordering space for all parties.

12 week full-time immersive course (500+ hours) focusing on Full Stack web development including HTML, CSS, Javascript, Node, databases including Postgres and Mongo, Ruby on Rails, React, and Angular. Included full app deployment, testing, and presentation.

Starting as a part-time clerk and moving up into management having provided Customer 1st experience. Maintained department merchandising standards, adapting to changes in sales opportunities, and handling all aspects of management including personnel, scheduling, inventory, financials, and training. Supported Store Director and Human Resources Manager in all aspects of store procedures and personnel management along with monthly store checklist and budget prep/review.

Summer contract involving full events management from client collaboration to coordination of campus facilities and departments involving janitorial, landscaping, security, and guest and food services. These conferences ranged in sizes from 50 participants to 1000 participants all requiring some type of guest lodging services. Detailed and extensive billing was initially agreed upon and finalized with clients and revised line-by-line for any on-the-fly changes.